Terms and Conditions of Use

1. Overview of Terms

Welcome to Genius IQ, a digital assessment platform offering cognitive, personality, and self-reflection tools (“Genius IQ”, “Service”).

By accessing or using the Genius IQ website, products, or services, you agree to comply with and be bound by these Terms and Conditions (“Terms”), as well as our Privacy Policy.

Throughout these Terms, the words “we”, “us”, and “our” refer to Genius IQ, operated by the applicable contracting entity:

The applicable contracting entity is determined in Section 2.

2. Contracting Entity

Your agreement with Genius IQ is formed with one of the entities listed above. Assignment depends on:

• your billing address
• your country of residence
• the issuing country (BIN) of your card
• payment routing logic
• IP-based geolocation
• internal compliance and fraud-prevention checks

Assignment Logic

• Users in the US or paying with US/Canadian cards → Neturian LLC (USA)
• Users in the United Kingdom, Ireland, or paying with cards issued in these regions → Sitefusion Tech LTD (UK)
• Users in the EU or all other regions → Bytewell Ltd (Cyprus)

If indicators conflict, Genius IQ may assign the appropriate entity at its discretion.

3. Purpose of Assessments (Entertainment & Self-Reflection Disclaimer)

Genius IQ assessments are designed for entertainment and general self-reflection. They do not constitute psychological, medical, clinical, diagnostic, or professional advice.

You must not rely on assessment results for:

• diagnosis or treatment
• psychological or psychiatric evaluation
• employment or educational decisions
• legal, financial, or professional purposes

Individual results may vary.

4. No Guarantees of Improvement

We do not guarantee improvement in cognitive ability, IQ score, personality traits, emotional skills, career outcomes, or any other measurable characteristics.

5. Limitations of Accuracy

Results of any assessment depend on multiple factors and are not a scientifically validated or clinically approved evaluation.

Outcomes may vary based on device performance, attention level, environment, and other conditions.

6. Eligibility

Users must be at least 16 years old.

Users under 18 must use the Service under parental or guardian supervision.

7. Updates to Terms

We may modify these Terms at any time.

Continued use constitutes acceptance of the updated Terms.

8. Subscription Services

A subscription may include:

• access to assessments
• personalized results and reports
• insights and recommendations
• self-reflection tools
• additional premium digital content

Subscriptions renew automatically unless canceled.

9. Trial Period and Fees

Trial Fees

We may offer a promotional trial period. The specific trial fee varies depending on your location, currency, selected promotional offer, and the date of subscription.

The exact trial fee is clearly displayed on the checkout page before payment is completed and is stated in your confirmation email.

In some cases, the trial fee or initial charge may be processed as two or more separate transactions that together equal the total amount shown at checkout (for example, $1.00 charged as two $0.50 transactions). These transactions may appear separately on the cardholder’s statement but collectively represent a single purchase and do not result in any additional charges.

Trial Refund Policy

A trial fee is refundable only if no digital content has been accessed, including:

• results
• reports
• insights
• assessment-related materials

After receiving access, the trial fee becomes non-refundable.

10. Subscription Billing

Billing and Auto-Renewal

After the trial ends, your subscription automatically renews at the standard billing rate agreed upon at the time of your checkout. All fees and the applicable billing cycle are clearly displayed at checkout before you complete your payment. The exact renewal amount was provided to you during the initial purchase and is stated in your payment confirmation email.

Important Notice About Trial Renewal

If you do not want to be charged the renewal amount, you must cancel at least 24 hours before the trial period ends. If you do not cancel within this timeframe, the subscription renews automatically, and the applicable renewal fee will be charged to your payment method on file.

Payment Retry Logic

If a payment attempt fails, we may retry charging your account:

• immediately
• after 24 hours
• after 72 hours

Retry logic may vary depending on the automated systems and rules of the payment processor or card issuer.

11. Refund Policy

You may request a refund within 14 days from your first purchase on the platform, including the trial fee.

Eligibility Conditions

A refund is available only if:

• you have not accessed or viewed any digital content (including logging into the platform to view results, reports, or assessment materials), and
• the request is made within 14 days of your initial purchase.

After 14 days from your first purchase, refunds are not available.

Processing Time

Approved refunds are processed within 3 business days. Bank posting times vary.

Refunds Are Not Provided For:

• trial after accessing digital content
• previous billing cycles
• future billing cycles
• subscriptions renewed prior to cancellation

12. Digital Content Withdrawal Waiver (UK/EU Requirement)

Under UK and EU law, the 14-day cooling-off period does not apply once digital content has been accessed.

By accessing results, reports, or any digital content, you:

• request immediate delivery of the service, and
• waive your statutory withdrawal right.

After this waiver, refunds for digital content are not possible.

13. Cancellation Methods

You may cancel your subscription at any time to prevent future charges. To ensure a successful cancellation, please use one of the following methods:

• Support Center (Instant & No Login Required): You can cancel your subscription instantly at any time via our automated Support Center. You do not need to log into your account; simply provide the email address associated with your subscription. This is the fastest method, and the cancellation takes effect immediately. Please complete this action at least 24 hours before your current trial or billing period ends.
• Contact Form (Manual Processing): If you are unable to use the automated Support Center for any reason, you may submit a cancellation request via the Contact Form on our website. Please note that requests submitted via the Contact Form require manual processing and must be received at least 48 hours before your current billing period ends to ensure successful cancellation.

Proof of Cancellation (Cancellation Confirmation)

Upon successfully completing the cancellation process, an automated confirmation email will be sent to the address associated with your account. It is your responsibility to ensure you have received this confirmation. If you attempt to cancel but do not receive a confirmation email within 24 hours, your cancellation may not have been finalized in our system. In such cases, you must contact our support team immediately to verify your status. Without a valid confirmation email, or a logged request via our Contact Form prior to the renewal date, any subsequent charges are considered authorized and non-refundable.

Cancellation becomes effective at the end of the current billing period. You will retain access to your digital content until that period expires.

14. Regional Pricing

Prices may vary due to:

• currency differences
• taxes and fees
• purchasing-power adjustments
• promotional offers
• assigned contracting entity (US / UK / EU)
• payment processor costs

Prices shown at checkout are final.

15. Intellectual Property

All content - assessments, text, reports, software, graphics, branding - is owned by or licensed to Genius IQ.

16. User Obligations

You agree not to:

• misuse the Service
• interfere with platform operations
• bypass security
• share accounts
• provide false information
• engage in fraud

17. Support & Complaints

For faster assistance, include:

• your account email
• last 4 digits of your card
• device and browser
• description of the issue

18. Force Majeure

We are not responsible for interruptions caused by events beyond our control, including:

• natural disasters
• internet outages
• hosting failures
• government actions
• cyberattacks
• strikes

19. Termination

We may suspend or terminate access if Terms are violated or fraud is suspected.

Outstanding charges remain owed.

20. Governing Law & Jurisdiction (Dynamic Model)

US Users (Neturian LLC)

Governing Law

Wyoming (USA)

Jurisdiction

Courts of Wyoming

UK Users (Sitefusion Tech LTD)

Governing Law

England & Wales

Jurisdiction

Courts of England & Wales

EU / International Users (Bytewell Ltd)

Governing Law

Republic of Cyprus

Jurisdiction

Courts of Nicosia, Cyprus

21. Class Action Waiver

To the fullest extent permitted by law, you agree to resolve disputes individually.

You may not participate in:

• class actions
• collective actions
• representative actions
• mass arbitrations
• private attorney general actions

Consolidation of claims is prohibited.

22. Jury Trial Waiver (US Users)

Users contracting with Neturian LLC waive any right to a jury trial where permitted by law.

23. Individual Dispute Resolution

All disputes must be brought in your individual capacity, not as a class member or plaintiff.

24. Contact Information

Email: [email protected]